Privacy Policy
Privacy Policy
Privacy Policy
Introduction
Who We Are
Kingdom Sofas is a furniture retailer based in the United Kingdom.
Contact Details
Kingdom Sofas
26 Heddle Grove Coventry CV6 7LN
Email: info@kingdomsofas.uk
Telephone: (044) 7983 679210
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us using the details above.
Personal Information We Collect
Information You Provide to Us
We may collect:
* Full name
* Billing address
* Delivery address
* Email address
* Telephone number
* Payment information (processed securely through authorised payment providers)
* Account details (where applicable)
* Customer enquiries and correspondence
* Product reviews and feedback
Information Collected Automatically
When you use our website, we may automatically collect:
* IP address
* Browser type and version
* Device information
* Website usage information
* Referral source information
* Cookies and similar technologies
How We Use Your Information
We use your personal information to:
* Process and fulfil orders
* Deliver furniture and related products
* Manage payments and refunds
* Provide customer service and support
* Handle warranties, returns, and complaints
* Improve our website, products, and services
* Prevent fraud and maintain website security
* Comply with legal and regulatory obligations
* Send marketing communications where legally permitted
Legal Basis for Processing
Under UK GDPR, we rely on one or more of the following legal bases:
Contract
Processing necessary to fulfil a contract with you, including supplying products and arranging deliveries.
Legal Obligation
Processing necessary to comply with legal obligations, including tax, accounting, and consumer protection requirements.
Legitimate Interests
Processing necessary for our legitimate business interests, such as improving customer experience, preventing fraud, and maintaining our services.
Consent
Where required by law, we will seek your consent before sending marketing communications or placing non-essential cookies on your device.
Marketing Communications
We may send promotional information, offers, and updates about Kingdom Sofas where permitted by law.
You may unsubscribe from marketing communications at any time by:
* Clicking the unsubscribe link in any marketing email; or
* Contacting us directly using the details provided above.
Sharing Your Information
We may share your information with trusted third parties, including:
* Payment processors
* Delivery and logistics providers
* Website hosting providers
* IT support and software providers
* Professional advisers
* Regulatory authorities, courts, or law enforcement agencies where required by law
We require all third parties to process personal information securely and in accordance with applicable data protection laws.
International Transfers
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, accounting, tax, and regulatory obligations.
When information is no longer required, it will be securely deleted or anonymised.
Data Security
Kingdom Sofas implements appropriate technical and organisational measures to protect personal information against:
* Unauthorised access
* Accidental loss
* Misuse
* Disclosure
* Alteration
* Destruction
Although we take security seriously, no internet-based transmission can be guaranteed to be completely secure.
Your Rights
Under UK GDPR, you have the right to:
* Access your personal information
* Request correction of inaccurate data
* Request deletion of your personal information
* Restrict processing
* Object to processing
* Request transfer of your data to another organisation
* Withdraw consent where processing relies on consent
* Lodge a complaint with the Information Commissioner’s Office (ICO)
Information Commissioner’s Office (ICO)
ICO Website
Cookies
Our website uses cookies and similar technologies to:
* Enable website functionality
* Improve user experience
* Analyse website traffic
* Support advertising and marketing activities
You can manage cookie preferences through your browser settings or any cookie consent tool provided on our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.
Children’s Privacy
Our products and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Office Address
26 Heddle Grove Coventry CV6 7LN
Email
info@kingdomsofas.uk
Phone
(044) 7983 679210
